Frequently Asked Questions

Everything You Need to Know

From upscaling your images to making your first sale—we've got you covered.

About the Upscaler

What does this upscaler do?

What image formats are supported?

What's the maximum file size I can upload?

How long does processing take?

Do you store my images?

Can I use images from any AI generator?

Do I need a Printify account?

What products can I create with my upscaled images?

How do I upload my images to Printify?

Will my images be high enough quality for printing?

Do I need to adjust anything after uploading to Printify?

Can I use the same image on multiple products?

Where should I sell my products?

How do I choose profitable niches?

What makes a design sell well?

How should I price my products?

How do I drive traffic to my store?

How long does it take to make the first sale?

Should I run ads or focus on organic traffic?

How many designs do I need to start?

What's included in the free plan?

What does the Pro plan offer?

Can I cancel anytime?

Do you offer refunds?

What payment methods do you accept?

Is there a discount for annual billing?

What if my image looks blurry after upscaling?

Can I customize the output dimensions?

What's the difference between your presets?

Why do I need 300 DPI for printing?

Can I download my images again later?

What if I have technical issues?

Still Have Questions?

Get started with your first upscale or reach out to our support team